Privacy policy and Data protection notice

Your privacy is important to us

Hager Electro Ltd is committed to protecting the privacy of users of our site and personally identifiable information that our users share with us. Personally identifiable information is information that can be associated with a specific individual entity, including, for example, a user's name, address or telephone number, e-mail address, cookies, personal preferences and information about on-line activities that are directly linked to them. If you have any questions concerning our privacy policy, then please contact us on email at sales@hager.com.hk

What information do we collect?

We collect the information that you let us have when you register with us or when you complete any form on the site. As well this information, we collect other information such as the following:
  • the pages you have visited on the site
  • any links you use to leave the site
  • the web page you have come from
  • any banner adverts you have clicked

What do we do with the information we have collected?

We may use the information you provide to us for the following purposes:
  • statistical, demographic, marketing and/or transaction purposes, and to understand better the make up of the users of our site.
  • to contact you to monitor your satisfaction with services provided by us.
  • to notify you about forthcoming events and features of the site.
  • to personalise your visit to the hager.com.sg website.
  • to check your registration.
  • to process and fulfil orders and to pass information on to suppliers and carriers to facilitate delivery of goods to you.
  • to contact you for direct marketing purposes.
  • for training purposes, some of our telephone calls may be monitored.
We may contact you to tell you about products that may be of interest to you and for advertising and marketing purposes. We may keep your information for a reasonable time to contact you about our products and services. We may contact you by e-mail, post, telephone, mobile phone (SMS and voice calls), fax (by providing us with your contact details you consent to our contacting you by fax for direct marketing purposes). By using our site, you consent to the collection and use of this information by us in accordance with this privacy policy. Please do not provide any information to us and leave the site immediately if you do not agree to this. In the event that we decide to change our privacy policy, we will post these changes on this page so that you can be aware of what information we collect, how we use it and when we disclose it. We do understand that you may not wish to be contacted by us and if this is the case please contact us requesting that you are taken off our mailing list.

Protecting your privacy and data security

All data collected from users is protected against unauthorised access. To use some of the features or view content of the hager.com.sg website you must register on your first visit and log in on subsequent visits. If you have forgotten your password, you can request a new one. As your access is password protected you should take care not to disclose your password to any other person. You should also take care to log off your computer or to close your Internet browser when you no longer need to access the site. You agree to use your best efforts to prevent unauthorised transmission of your password and you agree to be fully responsible for all activities that occur under your password. You agree that Hager Electro Systems PTE. Ltd. shall not have any liability arising as a result of the unauthorised use of your password. You agree to notify hager.com.sg as soon as is reasonably practicable of any unauthorised use of your password or any other breach of security. However, due to the nature of the medium, we are unable to provide any guarantee that information stored by us will not be subject to unauthorised access. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

Updating your registration information

You can view, update or correct your registration information via the “Update my profile” (in the “Professional area”) when you are logged in. You will need your user name and password to do this. You have a right to request a copy of your information, for which we may charge a small fee.

With whom do we share your information?

Hager Electro Ltd may release information when we believe in good faith that this is reasonably necessary to comply with the law or to enforce or apply the terms of any of our user agreements or to protect the rights, property or safety of our users, or others.

Cookies

We use cookies on the site to store and sometimes to track information about you. A cookie is a small amount of data that is sent to your computer from a web server and is stored on your own computer or server. We use cookies to remind us who you are and to enable you to access information on our computers without you needing to enter your user name and password. We also use cookies to estimate how many people access the pages on the site, what you view, the links that you access and how much time you spend on the site. If you prefer, you can set your preferences in your browser so that your computer does not accept cookies. However, this may mean that you will be unable to access some pages on the site.